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Terms of Service


Welcome to ThermocookingUAE! These Terms of Service ("Terms") govern your use of our website and any related services provided by ThermocookingUAE. By accessing our website or using our services, you agree to be bound by these Terms.


Throughout these Terms, we may use certain words or phrases, and it is important that you understand their meaning. The list is not exhaustive and may be modified at any time.

"Service" refers to any service provided by ThermocookingUAE, including, but not limited to, sales of cooking appliances, informational content, and customer support. "Website" refers to our online presence at thermocookingUAE.com, and any subdomains, or associated web pages. "ThermocookingUAE", "we", "our", or "us" refers to our company, operating as ThermocookingUAE, its officers, employees, and affiliates.


By using our website or services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using our website or services on behalf of an organization, you warrant that you have the authority to bind that organization to these Terms.

Sales and Payment

When purchasing a cooking appliance or other products from our website, you agree to provide accurate and up-to-date payment information. We reserve the right to cancel any transaction if we suspect fraud or unauthorized use of payment methods. All prices listed on our website are in United Arab Emirates Dirham (AED) and are subject to change without notice.

Shipping and Delivery

We will make every effort to deliver your purchase within the estimated delivery time provided at the time of purchase. However, we cannot guarantee delivery dates, and we are not responsible for delays caused by events beyond our control, such as customs delays, natural disasters, or carrier disruptions.

Returns and Refunds

We offer a limited return and refund policy for our products. If you are not satisfied with your purchase, please contact us within 14 days of receiving the product to discuss the issue and request a return authorization. Returned items must be in their original packaging and in unused condition. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

Intellectual Property

All content on our website, including but not limited to text, images, logos, designs, and software, is the property of ThermocookingUAE or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our content without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, ThermocookingUAE shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, services, or products.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Abu Dhabi, United Arab Emirates.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. By continuing to use our website or services after the changes become effective, you agree to be bound by the revised Terms.

Contact Information

If you have any questions about these Terms of Service or need assistance with the Services, please contact Aneta at:

Thermocooking UAE Villa 82, Street 5, Al Reef Abu Dhabi, UAE Email: [email protected] Phone: +971529218592

By using our Services, you agree to be bound by these Terms of Service. If you do not agree to these Terms of Service, you may not access or use our Services

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